How can we help?

We are available to help you. Ascensia Diabetes Care Australia offers comprehensive Customer Support for both Consumers and Health Care Professionals.


Frequently asked questions

Do you have a question about using your meter, test strips or coverage options? Check out our frequently asked questions here.

Instructional videos

Instructional videos

Would you like to learn more about your new blood glucose meter? Get complete video instructions for various products.

Contact us

Contact us

Ascensia Diabetes Care Australia Pty Ltd
Customer Service: 1800 289 312 (Mon-Fri 9am-5pm AEST)
Email: customerenquiries­

Contact Us

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